FAQ

How is a raised steel garden bed different to a planter box or pot plant?

What is the delivery time for a made-to-measure’ Raised Garden Bed?

What is the delivery time for an in stock, pre-made Raised Garden Bed?

Do your garden beds come with any warranty?

Will my garden bed rust?

What type of payments do you accept?

What are your delivery areas?

Do you allow pickups?

Is assembly or tools required?

Do you offer installation?

I live on the 30th floor of a high rise apartment, do you deliver to my door?

Can I cancel an order and, if so, are there any cancellation fees?

 

 

How is a raised steel garden bed different to a planter box or pot plant?

Compared to concrete or timber planter boxes or terracotta pots, our raised steel garden beds are lightweight and made to measure. No heavy lifting. No assembly labour. Installation is quick and simple.

Our raised steel garden beds are made of durable Aquaplate steel, which unlike plastic, timber or concrete, will not rot, crack, or degrade in sunlight.

Our made to measure service allows you to utilize all available space for your veggie garden. Compared to pot plants our raised steel garden beds are larger in size and volume, and are higher off the ground which means less bending over.

Our raised steel garden beds are available with or without bases, the latter allowing for better drainage and easy worm migration when installed straight onto the ground.

Large raised steel garden beds also allow for mass planting of various high yielding crops due to minimal competition for space, light, water and nutrients.

 

What is the delivery time for a made-to-measure’ Raised Garden Bed?

Once you have completed your order, your made-to-measure Raised Garden Beds will generally be delivered to your backyard within 3 weeks.

 

What is the delivery time for an in stock, pre-made Raised Garden Bed?

Once you have completed your order, your pre-made Raised Garden Bed will generally be delivered within 3 business days. Although my record is within two hours, and I’m always up for a new challenge!

 

Do your garden beds come with any warranty?

Our garden beds come with a 5 year manufacturer's structural warranty. All workmanship related to the construction of the garden bed is covered. Paint is not covered. Rust due to direct exposure to ocean water/spray is not covered.

 

Will my garden bed rust?

The short answer is no. Our garden beds are made from Aquaplate® Steel. Aquaplate® Steel has an internal polymer lining that combines strength, lightness and durability for long life contact with soil. Also, our internal tensioning rods are made from marine grade stainless steel for extra durability. Outside surface scratches that are left unattended may show signs of surface rust. Touch up paint can be applied to the surface to prevent contact with air or moisture.

 

What type of payments do you accept?

Our online ordering system will give you the details to perform a direct deposit online or at a bank, and also accepts Mastercard, Visa, and Paypal.

 

What are your delivery areas?

We deliver to Southeast Queensland, Northern NSW, Sydney and Melbourne. At present, our installation service is only available in Southeast Queensland and Northern NSW areas.

 We do not deliver overseas.

 

Do you allow pickups?

No. We are an online supplier only, we keep prices down by not maintaining a store front.

 

Is assembly or tools required?

No siree Bob. These Raised Garden Beds come pre made, and they’re not coming apart in a hurry.

 

Do you offer installation?

Yes. We offer complete installation, email dean@gcgardenbeds.com.au for a quote.

 

I live on the 30th floor of a high rise apartment, do you deliver to my door?

Yes, assuming you order a size that will fit through your doorways! We will also position the Raised Garden Bed on your balcony and tell you what a nice view you have. Please tell me you have a lift.

 

Can I cancel an order and, if so, are there any cancellation fees?

Yes. All order cancellation requests must be in writing (email accepted). A 20% cancellation fee applies to the total order, excluding the delivery fee, which is fully refunded. You will receive a 'cancelled order confirmation' via email and the balance will be refunded within 10 business days.